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PATIENT CARE
WE SEEK TO EMPOWER PATIENTS TO UNDERSTAND THEIR ILLNESS AND HELP THEM NAVIGATE ITS COMPLEXITIES.
WE BELIEVE IN A HOLISTIC APPROACH THAT CONSIDERS THE MEDICAL, EMOTINAL, AND SOCIAL ASPECTS OF EACH PATIENT.
WE FOLLOW CURRENT SCIENCE FOCUSING ON THE IMMUNE-MEDIATED ASPECTS OF THE CONDITIONS WE CARE FOR.
WE ARE COMMITTED TO HELPING EVERY PATIENT WHO SEEKS OUR SUPPORT. WE WILL LISTEN TO YOUR CONCENRS, PROVIDE ASSISTANCE TO THE BEST OF OUR ABILITIES, AND, IF UNABLE TO OFFER A DEFINITIVE DIAGNOSIS OR EFFECTIVE TREATMENT PLAN, GUIDE YOU TO APPROPRAITE CARE ERLSEWHERE.
Our core values for patient care are:
COMPREHENSIVE
We understand that our patients typically experience multisystemic illnesses that require a comprehensive approach. We address the full spectrum of medical, mental health, and social needs with a strong emphasis on immunological processes. ​Our thorough evaluations focus on the entirety of the illness and its impact on quality of life and daily functioning but also consider the various organ system's symptomatology and pathophysiology.
We promote a collaborative approach by referring patients to specialists—such as cardiologists for cardiac dysautonomia (POTS), neurologists for chronic headaches, psychiatry for neuropsychiatric concerns (PANS), etc —and integrating their recommendations into the overall care plan.
Additionally, ECS emphasizes advocacy and social support, assisting families in accessing resources like 504 plans for students who struggle at school or assistance with disability status for those who face challenges at work. By addressing the entirety of the illness rather than just specific symptoms, ECS promotes optimal patient outcomes and enhances quality of life.
EVIDENCE-BASED
We leverage our expertise in clinical immunology to manage patients with complex immune dysregulation conditions. We evaluate and treat individuals based on the latest research into disorders such as ME/CFS and Long COVID.
Our practice follows and adheres to current standards of care and clinical guidelines, focusing on therapies that include immunomodulation options like ibuprofen, steroids, and IVIG infusions when appropriate.
The care is directed by expert providers experienced in diagnosing and managing these conditions, ensuring effective treatment that addresses their multifaceted nature and enhances patient outcomes and quality of life.
INDIVIDUALIZED
We treat our patients as individuals and we tailor each treatment plan to meet the patient's unique needs, resources, and functionality.
We conduct thorough evaluations to understand your specific symptoms, medical history, and lifestyle, allowing us to develop individualized treatment plans that incorporate the latest research and state-of-the-art therapies, including immunomodulation when appropriate.
Our focus on functional medicine means we address specific concerns, whether you're an athlete prioritizing physical performance or a student focusing on cognitive function. We know that similar conditions and symptoms can impact functionality and quality of life differently, so we tailor our approach to address your unique needs and challenges.
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Our expert providers collaborate closely with you, ensuring comprehensive care that enhances your overall quality of life. Your journey is at the forefront of everything we do.
COMPASSIONATE
We genuinely care about you, not just the care we provide. For us, compassionate care is at the core of our mission. We understand the struggles and frustrations many patients face, particularly those with complex health conditions that carry social stigma and are often dismissed. We prioritize taking the time to listen to your concerns, recognizing that emotional and social support is as crucial as conventional medical treatment.
Our goal is to create a welcoming environment where you feel valued and understood, fostering a trusting relationship so you never feel alone on your health journey.
While not all illnesses can be cured, we believe every patient can receive help and every condition can improve with the right approach. We focus on empowering you and enhancing your quality of life, functionality, comfort, and healing, which are our top priorities.
PATIENT/FAMILY CENTERED
We prioritize patients and their families, centering our care approach on their unique concerns and needs. We recognize that a complex, debilitating illness impacts not only the individual, but also their loved ones and care givers, making them essential partners in the healing process. By involving patients and families in decision-making, we enhance care quality and build trust.
This collaborative model allows us to create personalized treatment plans that respect your insights and experiences. Ultimately, our patient- and family-centered approach fosters understanding, improves health outcomes, and enriches the overall care experience for everyone involved.
NON-BAISED / NON-JUDGMENTAL
We recognize the limitation of evidence-based medicine and appreciate the role of alternative therapies. As research continues to illuminate the immune basis of post-infection conditions such as ME/CFS, we understand that much remains to be explored.
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Our patient care philosophy centers on a non-biased, non-judgmental approach to safe alternative treatments, and we encourage our patients to explore various options. Our team is eager to collaborate with patients and alternative providers to develop innovative approaches.
We firmly believe that by creating a safe space for patients and families to share their experiences without fear of stigma, we can enhance the quality of care we provide - even when scientific basis is not fully understood.
Thtough empathy and understanding, we empower families to actively engage in thier care and make informed decisions tailored to their specific situation and needs.